Most Christmas trees are delivered Curbside by our staff. We have a tight route we follow and we call the phone number provided 4-5min before delivery. If you bring your stand out we can help install the stand and then wrap the tree in a bag to keep your home clean when you take it inside. We can help you up a couple steps or just inside the door if you ask the driver and they have time but we can not go further inside the building or up elevators in order to keep on schedule. If you are not home when we arrive we can leave the tree outside in a specific location or just inside an unlocked door such as on a porch. If you ordered other items such as a Wreath these will be delivered at the same time as your tree. Standard Curbside delivery is restricted to the immediate area around both tree lots. Standard Curbside delivery will be the same day if ordered before 12 noon and we begin at 4pm Friday Saturday and Sunday and we go till they are all delivered usually before 8pm. We usually start with the delivery furthest from the lot and work our way back towards the lot, So in NW this means we start in South Waterfront zone and NW above 18th ave is the last zone.
For the greater Portland area we use a Courier Delivery service who can only deliver packages to your front porch, in buildings with a common front entry deliveries will be left at the front desk or in the mail room. We can not take deliveries directly to your unit and the Courier does not call when en route. Special requests (Ie place on side porch behind white planter box") will be honored. Most deliveries will be the next day and Preorders will begin being delivered on the Monday before Thanksgiving.
Need some more help with your tree or are you outside of our delivery area? Enhanced delivery includes the delivery of your tree, setting it in it's stand outside and wrapping in a bag, taking inside your home or business and being unwrapped and adjusted to your liking. We will also clean up any mess made on our way in. Please have a clear path to where you would like the tree setup, our staff will not be responsible for damage to furniture or other items within your home. Enhanced Delivery starts at $45 for zones immediately around the tree lots and is also available to the rest of the metro area with a milage fee. We also will make a 1 hour window for your delivery during the week day.
We have a very tight delivery area for Christmas Trees
For Curbside Tree Deliveries there are immediate zones near each location. In Oregon city this includes Hill Top, Midtown and Down Town only, In NW Portland this includes S Waterfront, Pearl, PSU/SW, Nob HIll up to 25th ave /Westover, and Balch Canyon up to 35th ave.
For Courier delivery we deliver to the inner Metro area (see map area within red line) from Hillsboro to Gresham, and From Vancouver to Wilsonville.
We do not accept returns however if for any reason your are not happy with your purchase please email us, we are glad to exchange for a new one. For tree's that were delivered we will re deliver a new tree and pickup the old one, for other items please bring them back to one of our locations to exchange.
We do not offer recycling services for Christmas trees but the great folks at the Lions Club do!!
Included with all of our Christmas trees is a complementary tree bag, when setting up your tree rather than remove the bag roll it down to the bottom and hide it with your tree skirt, then when the season is over…
Remove all of your decorations and as much water from the bottom as possible
Pull the bag up over the tree & walk the tree outside of the house, and then remove the stand.
In office buildings and apartments with common trash The Portland Lions Club offers recycling with donation, they also recycle tree stands to be refurbished and resold, for more information...
Portland Legacy Lions